📄️ Why you’re seeing a 504 gateway error
Learn why a 504 gateway error may appear during updates and how to troubleshoot it.
📄️ Are backups routed through UpdraftPlus servers?
Find out whether WordPress backups are routed through UpdraftPlus servers and how your data is handled.
📄️ What file formats UpdraftPlus backups use
Learn what file formats UpdraftPlus uses for WordPress backups and how they’re used during restores.
📄️ Are there any backup limits?
Learn whether UpdraftPlus has backup limits and what affects backup size or frequency.
📄️ Why backups don’t run at the scheduled time
Learn why WordPress backups may not run at the scheduled time and how to fix cron issues.
📄️ What to do if your host won’t allow backups
Learn what to do if your hosting provider blocks WordPress backups and what options are available.
📄️ Why database uploads are greyed out on macOS
Learn why database uploads may be greyed out on macOS and how to resolve the issue.
📄️ Do you need to back up WordPress core? | UpdraftPlus
Documentation explaining whether you need to back up WordPress core files and when it’s recommended.
📄️ Free disk space needed to create a backup
Learn how much free disk space is needed to create a WordPress backup and what affects backup size.
📄️ What’s the largest site UpdraftPlus can back up?
Find out the largest site size UpdraftPlus can back up and what factors affect backup performance and limits.
📄️ Why you’re seeing a “not enough visitors” warning
Learn why you’re seeing a “not enough visitors” warning, what triggers it, and whether it affects your data.
📄️ “Operation timed out” backup error explained
Learn what the “operation timed out” backup error means and how to fix it in UpdraftPlus.
📄️ Security alert about an “rnd” file explained
Learn why you may see a security alert about an “rnd” file and whether it’s safe.
📄️ Can UpdraftPlus email you backup copies?
Find out whether UpdraftPlus can send you a copy of your backups by email or download.
📄️ Why some files upload but others don’t
Learn why some files upload to remote storage but others don’t, and how to troubleshoot partial backups.
📄️ Why SSL certificate errors occur during backups
Learn why SSL certificate errors can occur during backups or restores and how to resolve them.
📄️ UpdraftPlus popup greyed out and not clickable
Fix the issue where the UpdraftPlus popup window is greyed out or unclickable. Learn common causes and how to resolve them.
📄️ What UpdraftPlus backs up
Learn exactly what files and data UpdraftPlus includes in WordPress backups.
📄️ Where UpdraftPlus backups are stored
Find out where UpdraftPlus stores your WordPress backups locally and remotely, and how to locate them.
📄️ Why backups are running slowly
Find out why WordPress backups may be running slowly and what you can adjust in UpdraftPlus to improve performance.