📄️ Can you cancel your subscription at any time?
Find out whether you can cancel your TeamUpdraft subscription at any time and what happens next.
📄️ How to find your order number
Learn how to find your TeamUpdraft order number quickly.
📄️ How long you’ll have access to updates
Learn how long you’ll receive updates for TeamUpdraft plugins and what affects update access.
📄️ How many sites can you install TeamUpdraft plugins on?
Learn how many sites you can install TeamUpdraft plugins on and how licence limits are applied.
📄️ How subscriptions work
Learn how TeamUpdraft subscriptions work, including renewals and access.
📄️ How to release a licence
Learn how to release an UpdraftPlus, WP-Optimize, or All-In-One Security licence by uninstalling the premium plugin and waiting 30 days.
📄️ Install TeamUpdraft plugins on client sites
Learn whether you can install TeamUpdraft plugins on client sites and how licensing works.
📄️ Why your order status shows as pending
Learn why your order status may still show as pending and what to do next.
📄️ Can you get a refund for an unused subscription?
Find out whether you can get a refund for an unused subscription and what conditions apply.
📄️ Refunds if you stop using TeamUpdraft plugins
Learn whether you can get a refund if you stop using TeamUpdraft plugins.
📄️ How to reset an UpdraftPlus licence
Learn how to reset an UpdraftPlus licence and reassign it to another site.
📄️ Which licence TeamUpdraft products use
Learn which licence type TeamUpdraft products use and what’s included.
📄️ Why and how to renew your licence
Learn why renewing your licence is important and how to renew it to keep access to updates and support.